SHIPPING & DELIVERY
Where do you ship?
We currently ship throughout the United States. International shipping is coming soon.
How long will it take to get my order?
Most orders ship within 1–2 business days. Once shipped, delivery takes 2–5 business days depending on your location.
Do you offer free shipping?
Yes — all orders over $75 ship free.
Do you ship internationally?
Not yet, but we’re working on it. Sign up for email updates to be first in line when we launch international delivery.
RETURNS & EXCHANGES
What’s your return policy?
You have 30 days from delivery to return or exchange a product — used or unused. If you’re not satisfied, we’ll make it right. Just email us first.
Can I return a product I’ve used?
Yes. We accept lightly used products as long as they’re returned within 30 days of delivery.
How do I start a return or exchange?
Email us at support@oakbishop.com with your order number. We’ll walk you through it.
PRODUCT USAGE
How do I use each product?
Juggernaut (Scrub): Use morning and night. Massage onto damp skin, focusing on the hairline and T-zone. Rinse well. If you have sensitive skin, begin with once daily or every other day.
Completist (Serum): Use morning and night on clean skin. Let absorb.
Time Machine (Moisturizer): Apply daily after serum or alone. Use morning or night.
Can I use Oak Bishop with other skincare products?
Yes — but you probably won’t need much else. If you do, use Oak Bishop products first (cleanser > serum > moisturizer), then anything else
Are your products safe for sensitive skin?
Our formulas are clean and free of common irritants. But if you have highly sensitive or reactive skin, do a patch test or consult your dermatologist first.
INGREDIENTS & FORMULATION
Are your products natural or organic?
We use natural ingredients where they perform best — and proven actives where it matters. Every formula is clean, effective, and free from unnecessary fillers.
Do your products contain parabens or sulfates?
No. Every Oak Bishop formula is free from parabens, sulfates, and phthalates.
What do your fragrances smell like?
Each product features a natural fragrance designed to hit masculine but refined:
Juggernaut: Bergamot, lavender, ginger root
Completist: Pink grapefruit and sandalwood
Time Machine: Patchouli and neroli
SUBSCRIPTIONS & BUNDLES
Can I subscribe to receive products regularly?
Yes. We offer subscriptions so you never un out of what works. Choose the products you want, set your delivery schedule, and save while you stay stocked. You can skip, pause, or cancel anytime.
What’s included in each bundle?
Power Trio: Juggernaut, Completist, Time Machine
Man of Few Words: Juggernaut and Time Machine
Can I build my own bundle?
Not yet — but it’s on our roadmap.
ORDERS & ACCOUNTS
Do I need an account to place an order?
No — but creating one makes reordering and tracking easier.
How do I track my order?
You’ll get a tracking link by email as soon as your order ships.
Can I edit or cancel an order after it’s placed?
If your order hasn’t shipped yet, email us at support@oakbishop.com right away. We’ll do our best to catch it.